DISTRICT OFFICES
When you visit any District Office, you can get help filing your claim for prizes of $600 or more.
Prizes of $1,000 or less are eligible for same-day payment at any of our nine District Offices from 8 a.m. to 4:30 p.m. After your ticket is validated and your Claim Form is approved, you have an opportunity to get your check while you wait. *Same-day check is not guaranteed. Some claims, including but not limited to 2nd Chance prizes, promotional awards, and prizes won on advance plays, may not qualify for same-day payment and will require additional processing at Lottery Headquarters.
Remember to sign the back of your ticket, then bring it to any of our locations listed below Monday to Friday from 8 a.m. to 5 p.m., except on state holidays. Same-day payments are only available 8 a.m. to 4:30 p.m.
For prizes $600 and above, players can claim their prize via mail or at their local District Office. For complete instructions on how to claim a prize by mail, please visit the Claim A Prize page. Prizes up to $599 can be claimed at a California Lottery retailer.
Lottery District Offices
| Map # | Office | Address | Phone |
|---|---|---|---|
|
1 |
Milpitas |
900 Hanson Court Milpitas |
408-214-4204 |
|
2 |
Sacramento |
4106 East Commerce Way Sacramento |
916-830-0292 |
|
3 |
Richmond |
618 South 8th Street, Suite 300A Richmond |
510-806-8960 |
|
4 |
Fresno |
7620 North Del Mar Avenue Fresno |
559-449-2430 |
|
5 |
Chatsworth |
9710 Topanga Canyon Blvd. Chatsworth |
818-722-1602 |
|
6 |
Rancho Cucamonga |
11138 Elm Avenue Rancho Cucamonga |
909-803-6232 |
|
7 |
Santa Fe Springs |
9807 Bell Ranch Drive Santa Fe Springs |
562-777-3434 |
|
8 |
Costa Mesa |
235 Baker Street East Costa Mesa |
714-716-4076 |
|
9 |
San Diego |
5656 Ruffin Road San Diego |
858-492-1700 |
For inquiries, contact the Lottery’s Customer Service Department at 1-800-LOTTERY (1-800-568-8379), for Deaf and Hard of Hearing callers (TDD: 855-591-5776), Monday through Friday, 8 a.m. to 5 p.m., except on state holidays. Please note, prize claims cannot be filed at the California State Lottery Headquarters, located at 700 North 10th Street, Sacramento, CA 95811. For assistance filing a claim, please visit your local District Office.
